SocialMediaHelpLine

#iCANHELP AND NET FAMILY NEWS INC. TEAM UP TO PILOT A SOCIAL MEDIA HELPLINE FOR SCHOOLS DURING 2015-’16 SCHOOL YEAR

With 92% of middle and high school students online daily, 24% of them “almost constantly,”* it’s time schools had some help with social media! We welcome your support of a helpline that schools can call or email to address cyberbullying, sexting, reputation and other issues involving students, staff and other members of their communities that surface online and on phones. The Indiegogo campaign will help cover “construction costs” for piloting this helpline in California next school year – the communication system, Web site construction and staff training that need to happen by August 1.

When, for example, a cyberbullying, sexting or reputation-related incident occurs, schools or districts will be able to reach helpline staff by phone, email or through a form on the Helpline Web site, iCanHelpline.org, for help in resolving the problem.

“The helpline will be the hub of a whole help ecosystem,” said Matt Soeth, co-founder of #iCANHELP, “with real-time, research-based advice, help in reporting and escalating abuse in social media services, a directory of school policy and investigation resources and a growing, searchable database of school social media case studies.”

“Contributions, big or small, are huge to the helpline,” said Anne Collier, president of San Jose-based Net Family News. “They’ll support our work with Internet helplines around the world creating a new layer of mediation and support between the social media industry and users of all ages, bringing the industry local context and users perspective help in getting content taken down that violates terms of service.”

About:

Net Family News is a San Jose, Calif.-based national nonprofit organization founded in 1999 to educate the public and advise the Internet industry about research and developments in technology related to youth.

#iCANHELP is a Bay Area-based national nonprofit organization that creates and promotes positive, school-based solutions & interventions to anti-social behavior online.